#alecpope

1 messages · Page 1 of 1 (latest)

brazen galeBOT
ornate lichen
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Yes I think you would want to do that, instead of letting the Subscrition active

pearl oxide
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Okay, thanks! Another question: are users always charged at the start of a month?

ornate lichen
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Depends on how you configure your Subscription. If can specify any date when you create it

pearl oxide
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Can I configure it with the BillingCycleAnchor?

ornate lichen
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Yes. Try it in Test mode!

pearl oxide
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Great, thanks!

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I have another question, if you don't mind. What happens when a creator increases the price of a subscription? Do the users are automatically charged more? Are they notified? Do they need to confirm this?

ornate lichen
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How do they increase the price? If they call some Stripe API then it's on them to notify their customers, or you as a platform to notify the customers, depends on how you build your system

pearl oxide
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I update the subscription item with a new price. So if I don't notify the users, they will "silently" be charged more the next month?

ornate lichen
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Yes. Do notify them or they will be upset and declare chargeback to their bank.

pearl oxide
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Okay, I guess I will give them time for a week to cancel the subscription before the prices changes. Stripe doesn't offer this automatically, right?

ornate lichen
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Do you mean API for cancelling a Subscription? yes

pearl oxide
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No, sorry. I meant giving a customer time before the price increases. Or can this be done by subscription schedules?

My idea was: notify all customers via email and create a new phase for the next week/month with the increased price?

ornate lichen
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Ah yes that's possible with Subscription Schedule, yes

pearl oxide
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Okay, so it is possible to dynamically add phases, right?

ornate lichen
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Yeah