jaswanth-achdebit-email | Stripe Developers | Page 1

potent ploverBOT Sep 12, 2023, 4:57 PM

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warped falcon Sep 12, 2023, 5:00 PM

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@dire nexus do you have a bit more details/context around your ask? Are you the developer writing the code/integration?

dire nexus Sep 12, 2023, 5:01 PM

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yes iam dev and while testing in in the TEST env i never faced this use case

warped falcon Sep 12, 2023, 5:02 PM

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We don't send any email in Test mode so that's normal

dire nexus Sep 12, 2023, 5:04 PM

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Can you let me the know case where stripe is sending these mails to customer

warped falcon Sep 12, 2023, 5:06 PM

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I still don't really know what you are asking about unfortunately. I need more details from you, I don't know what email you are referring to

dire nexus Sep 12, 2023, 5:07 PM

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Email subject: "Confirmation of direct debit authorization for <company_name>"

warped falcon Sep 12, 2023, 5:07 PM

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😅

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I'm going to do a wild guess since I'm still lacking fundamental details: ARe you using bank debits like ACH Debit, or SEPA Debit, or ACSS Debit or similar? If so which one?

dire nexus Sep 12, 2023, 5:08 PM

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ACH Debit

warped falcon Sep 12, 2023, 5:08 PM

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jaswanth-achdebit-email

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https://dashboard.stripe.com/settings/emails covers all the relevant emails and you likely have those enabled. They usually are a requirement from the scheme/network

dire nexus Sep 12, 2023, 5:12 PM

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it looks like they are enabled , will there any problem if i disable them

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Screenshot_2023-09-12_at_10.43.15_PM.png

warped falcon Sep 12, 2023, 5:14 PM

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hover over the i icon and see wht it says. I think it's required and you need approval to disable them. You likely want to chat with our support team about this: https://support.stripe.com/contact

#jaswanth-achdebit-email