#falco-customerbalance-events

1 messages · Page 1 of 1 (latest)

tardy lightBOT
vapid violet
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falco-customerbalance-events

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@turbid vector Which exact doc are you following?

turbid vector
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Hi! Let me check

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I mean, I search in multiple places. All of them officially by Stripe. Rather Stripe API, Stripe Doc or Stripe dot net Github repository

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Why I wanted to listen to those events? Well, whenever a client of my site transfer money to their cash balance I wanted to sent a email notification

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So that's why I wanted to understand the difference between those two events and why I'm not able to find the customer.balance_funded one

vapid violet
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gotcha, yeah I unfortunately don't know much about this part of the integration. I think I've seen you ask questions about this before here but most of us are unfamiliar with it as it's still rarely used. When I look at our code for customer.balance_funded there absolutely no doc ever mentioning it 😅

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As far as I can tell that Event was for an old beta that you likely were a part of

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What exact bit of code or command on the CLI are you using to trigger those Events?

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Do you have maybe an example Event id evt_123 I can look at?

turbid vector
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Ohh okay

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Well it's not a command on the CLI

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It's a feature that you can trigger from the stripe dashboard it self

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You enter in the test mode in a customer

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under the cash balance payment method

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You have the ability to fund cash (simulate a transfer). It's basically simulate a transfer to add money to the customer cash balance

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When I perform that action, those two events are triggered

vapid violet
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ah yeah okay I see the same Event and I think I'm in the same beta.

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Let me try a new account!

turbid vector
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okay!

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Thanks

vapid violet
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Yeah I don't get it I see it on a brand new account

turbid vector
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The event you mean?

vapid violet
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yep, asking my team give me a few minutes

turbid vector
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Sure! Thanks

vapid violet
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Okay yeah my team confirms this Event is deprecated and really shouldn't be sent, this looks like a real bug so you should report this to our support team: https://support.stripe.com/contact
I'll flag too

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in the meantime I'd recommend just ignoring that Event type entirely

turbid vector
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Okay cool

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And one more question

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once the customer transfer the money

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it has a delay until it gets available to be used?

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Or once the other evetns triggres it's ready to be use?

vapid violet
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once you get the Event the money is available/ready to be used

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@turbid vector Any other question I can help with for now before I run?