incredible_panda_56720 | Stripe Developers | Page 1

plucky monolithBOT Sep 12, 2023, 12:28 PM

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brave haven Sep 12, 2023, 12:28 PM

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Hi there!

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Can you share the request ID (req_xxx)? You can find it here https://dashboard.stripe.com/test/logs

strong crater Sep 12, 2023, 12:29 PM

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one sec ..

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I'm still checking this, I can give the payment_intent for this - pi_3NpVPEDvzL5KbtwG2qhrckzj

Please ignore the 3d secure, that was manually initiated and cancelled, not via email .

brave haven Sep 12, 2023, 12:36 PM

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Thanks! Give me a few minutes to look into this.

strong crater Sep 12, 2023, 12:38 PM

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found the req as well - https://dashboard.stripe.com/logs/req_fJwBOukABdzIQc

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brave haven Sep 12, 2023, 12:41 PM

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Is your question why the payment failed, or why the email wasn't sent, or both?

strong crater Sep 12, 2023, 12:45 PM

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actually why the mail was not sent. As I was expecting the mail would be sent, then I would approve with the link in the mail ... then I know that for 3d secure / Indian Cards specifically, the charge would happen after 26 hours .

brave haven Sep 12, 2023, 12:49 PM

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I confirm that no emails was sent. Trying to fidgure out if that's expected or not.

strong crater Sep 12, 2023, 12:51 PM

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ok sure

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