alisonravenheart-account-support

[worthy panther]

@fierce night :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[fierce night]

Hi Alex, I am hoping you can help. Due to the fact of getting a new phone and having to restablish my apps I cannot access my school with Southern Miss University because the 2 step authentication keeps wanting to enter the security numbers when there is no place to enter them in because I have to reset it up again.

I am going round and round in circles. I know my password. I know my email. I just can't do the authentication number because I can't use the authentication app to verify that its me.

[blissful island]

hello! Sorry but unfortunately we really can't help you here since we mainly help with developers who want to integrate directly with the Stripe API here on this channel. If you reach out to our support team : https://support.stripe.com/contact/email (try this if you can't login to contact support), they'll be able to advise you on next steps!

[fierce night]

I tried that and this is the only place I found with direct help

other places is just forums and articles

thank you for getting back to me