Dan The Man 🇨🇦

[unkempt jackal]

Hello

Hmm what do you mean exactly by "no event captured on stripe of the payment failing"?

Do you have a request ID you can share for the error?

[magic grove]

yeah that's the thing - I don't have any request on stripe

usually i'd check events on stripe when something happens, but there's nothing recorded

[unkempt jackal]

Ah okay well then it sounds like either your own validation blocked it before you made the request or potentially there was a network error or something

What error do you see on your end?

[magic grove]

uh it's nothing useful - i'm just tracing where the code threw the error. Right before I call the stripe API, I update some details in my DB and I can see those have been updated. So I know it ran up until that point

[unkempt jackal]

Hmm alright well it is really hard to debug further without more info. My recommendation would be to add some more logging on your side to ensure it made it to the request to Stripe

And make sure you are catching any error that might occur

Other than that, if you don't see any actual request to Stripe there isn't a whole lot I can help with...

[magic grove]

hmm yeah makes sense - ok will do, thanks!