incog-card-decline | Stripe Developers | Page 1

fading lintelBOT Sep 11, 2023, 6:11 PM

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spice gulch Sep 11, 2023, 6:12 PM

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@tribal delta This looks like their bank declining the payment. I recommend reading https://stripe.com/docs/declines

tribal delta Sep 11, 2023, 6:14 PM

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According to the docs I think the only thing I can do is turn on 3d secure.

spice gulch Sep 11, 2023, 6:15 PM

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3d secure wouldn't really be related

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I'd recommend having your customer talk to their bank really

#incog-card-decline