#nosorioa97

1 messages · Page 1 of 1 (latest)

languid karmaBOT
mild hollow
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Hi 👋

I'm not sure about that but let me take a look

mild hollow
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Okay I am not finding any information on my end to indicate that providing the address info would impact approval rates with card issuers. That doesn't mean it won't happen (issuing banks build their own risk models and we don't have insights into them) but it isn't something we have documented.

winged umbra
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Understood, thank you!

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Is there a specific item that we must provide to improve approval rate?

mild hollow
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If you are integrating with our Payment Element, we will dynamically provide fields to maximize approval rates. What Stripe products do you use currently?

winged umbra
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We're using Stripe Payments and Stripe Billing. A coworker researched about Stripe Elements but we don't know so much about it

mild hollow
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How are you collecting payment method information from your customers currently?

winged umbra
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We are using our own checkout and we ask for card number, name, CVC and date. We don't ask for billing address or zip code

mild hollow
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Ah, okay.

winged umbra
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Great! I'll take a look at it, thank you so much