#4lzh3imer
woven timber
Hello
That likely has to do with the Payment Method Types you have enabled in combination with the currency/amount of your Price
Have you clicked on the link there and checked your active PaymentMethods?
Also do you have a request ID for that error?
icy pecan
well, when I went to check out, this appeared
I tried to activate the card method, but it didn't work
woven timber
Hmm what does "it didn't work" mean?
icy pecan
Didn't turned on
I've read about check out and payment element, but I didn't understand properly
woven timber
Can you find the request ID for your payment link error: https://support.stripe.com/questions/finding-the-id-for-an-api-request ?
woven timber
Okay yeah you can see at the top that your account is currently disabled and you should receive an email with more information.
So you'll want to respond to that email and work with our Support team to get your account enabled
dark mapleBOT
icy pecan
right, thanks
woven timber
👍
icy pecan
I didn't find any email about this problem
woven timber
In that case you want to reach out to our Support team via https://support.stripe.com/contact/login
Since this is a public server we can't help with account-specific issues
You'll need to work with our Support team on that
icy pecan
that already helps, thank you so much