#halilseyhan
digital nebula
subtle tartan
So, what should ı do?
subtle tartan
I sent an e-mail to the support team. They asked me for a code snippet during my integration. I also returned to them as an e-mail. Because my integration was not secure. Because I entered the card information directly. In this process, I sent the code to the support team, but they have not made a return yet. Do you want to learn a name?
This is last answer from support team:
"""Hello Markus,
Thank you for your time while our team investigates your situation.
In order to move forward further, our team needs code snippets (in a TXT file if possible) of how they requested Stripe .js Mobile and Stripe Elements from their integration so that we can better investigate your code.
In the meantime, we can provide you with a page where the most frequently asked questions about Stripe Element are better explained:
https://stripe.com/docs/payments/payment-element
We will be awaiting your reply carefully and if you have any further questions on this matter, please include them in your next e-mail.
Yours sincerely,
Emma
"""
and ı send code snippets but no one has returned after the code I sent.
ocean canyon
When did you send your reply?
ocean canyon
Please be patient, the support team will get back to you as soon as possible.
subtle tartan
Can you find out what the latest status of this matter is?
ocean canyon
I can't, unfortunately.
subtle tartan
okay thank you, best regards !
ocean canyon
Happy to help!