#tungtn1099

1 messages · Page 1 of 1 (latest)

elder runeBOT
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Hi there!

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How can I help?

cosmic robin
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I'm having several products

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Same interval different price

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The proration works fine

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But when I switch to another product with different price and interval

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Oh wait not proration

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But billing date

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It got changed completely on different intervals

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Is it normal?

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cosmic robin
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Is it possible for me to setup products that

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They have different intervals

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But reduced cost per month

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Like 3 months discount or something

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So when I switch plans

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The old one got cancelled?

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Like in radio buttons 😅

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Or I have to do it in my API?

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I'm not sure I understand. But if you update a subscription with a price that has a different internal, the billing cycle will always will always change to today.

cosmic robin
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Oh yeah I got it

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But I have a case

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For example

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My client subscribed to an 1-month subscription

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But halfway through the first month he switched to 3-month subscription for cheaper price per month

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Can I setup the products so that

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When he subscribes to the 3-month package, the 1-month gets cancelled immediately?

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The 3 months package, its it a subscription billed every month or every 3 months?

cosmic robin
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Every 3 months

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I recommend doing some tests in test mode to see how that works.

cosmic robin
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So the subscription id is kept and only the plan is different?

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Yes

cosmic robin
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Alright thanks!