#ruguo_

1 messages · Page 1 of 1 (latest)

odd mapleBOT
short oxide
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Can you share an example Payment Intent (pi_xxx) that the payment has been declined?

copper blaze
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pi_3NnjDTHa94PxY5Vs1ngw3QcX

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pi_3Nnv4zHa94PxY5Vs10oeDNoZ

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Such as these.

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There were no issues with the old account, but now I am hesitant to migrate more customers to the new account.

short oxide
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Thanks for sharing the details. From both examples, they were declined by the card issuer

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This channel is for technical integration questions. From the integration perspective, I don't see any issue with these two payments. I'd recommend checking with Support https://support.stripe.com/contact if they can check whether there can be other problems

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

copper blaze
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OK

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thanks