#steph_87569_51261

1 messages · Page 1 of 1 (latest)

uncut viperBOT
shy lichen
uncut viperBOT
steady summit
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The product is set up as one product with 2 prices. So setting up as 2 products won't work in out current configuration.

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I did go in and try to set that specific price to not include tax and was unable to change it. I also tried to say that tax was INCLUDED int he price and it is still taxing it.

shy lichen
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Yeah you can't set tax code on a Price - you'd have to change your configure to create a separate Product and create a new setup fee price for that product

steady summit
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but if I select that tax is included in the price, shouldn't it NOT collect tax?

shy lichen
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I assume you're talking about making the price tax inclusive, right?

steady summit
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yes

shy lichen
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Inclusive tax isn't the same as tax exempt - when you specify a price is tax inclusive that means that the tax is already included in the price, which is not the same as no tax being charged at all

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^ That doc has a quick little table showing how that breakdown works

steady summit
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correct. and i'll go look at that but in check out, I am still seeing tax on the full amount. even though i selected tax inclusive in price forthe set up fee.

shy lichen
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Do you have an example payment intent or subscription ID we can take a look at?

steady summit
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what can i send you? I'm not sure what you are asking for

shy lichen
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Just anything that I can look at on my end to see what kind of tax breakdown you're seeing. Ifyou're using CHeckout then a Checkuot URL would work, it all depends on your using

shy lichen
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When I put in an address I just see the tax as $0 - what country/state were you entering in for the billing address?

steady summit
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Pennsylvania, Maryland are both tax areas

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909 Rose Ave Bethesda, md

shy lichen
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Ah I see what's happening - one of your prices is tax inclusive ($398) and the other ($160.00) is not.
The total tax for the session is $32.13 but only part of that is added ON TOP Of the subtotal - 9.6 of it is the the $160 non-inclusive tax and the rest of it is included.

You can see by comparing the subtotal $558.00 and the final total $567.60 - the final total was only increased by $9.6 for the non-inclusive tax

steady summit
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I'm showing the $398 as being inclusive and the $160 as being exclusive of tax but show the total as $32 in tax (which is 6% of the total)

shy lichen
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Yeah the total tax adds up the non-inclusive and inclusive taxes

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but only the non-inclusive taxes change the total amount due

steady summit
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WOW thats confusing. Thanks for pointing that out.

shy lichen
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Yeah sorry it's not super clear

steady summit
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OK, so this should be correct in that I am charging the customer for tax on the reoccurring charge and not on the set up fee.

shy lichen
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Correct!

steady summit
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Great! Thanks so much for your help!

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at some point we will "fix" this and create as 2 products and i will reach back out for help with that! Thanks again for your help