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mighty rainBOT Sep 8, 2023, 12:37 PM

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wide shale Sep 8, 2023, 12:37 PM

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Hi! Let me help you with this.

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Yes. Are you running into any issues?

south thistle Sep 8, 2023, 12:37 PM

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yes, ruby sdk reports subscription item is not found

wide shale Sep 8, 2023, 12:40 PM

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Could you please share the Request ID req_xxx? https://support.stripe.com/questions/finding-the-id-for-an-api-request

south thistle Sep 8, 2023, 12:41 PM

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req_wMNjoJRGpJUwnV

wide shale Sep 8, 2023, 12:45 PM

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Are you sure that's the right ID?

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What Subscription ID does it come from?

south thistle Sep 8, 2023, 12:46 PM

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sub id sub_1No3ppCchCXkAqXgY9zLYN1D

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it's test clock

wide shale Sep 8, 2023, 12:49 PM

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I don't see an any items on your screenshot with that ID.

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It seems like you're using a wrong Subscription Item ID, because I can't find any objects with that ID on my side. Please review where does it come from in your app.

south thistle Sep 8, 2023, 12:53 PM

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i use subscription item id

wide shale Sep 8, 2023, 12:54 PM

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What do you mean by this?

south thistle Sep 8, 2023, 12:54 PM

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Sorry, I am stupid

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I used ID from the docs 😦

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