#dr_ironbeard

1 messages ยท Page 1 of 1 (latest)

languid ridgeBOT
sturdy hull
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Hi! Let me help you with this.

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Where are you seeing those fields?

torn crag
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Thanks! It's in the dashboard

sturdy hull
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I see, I think it's a Dashboard-specific field, I am not sure if anything gets sent to that email.

torn crag
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That is, nothing gets sent to "account email," only to "billing email"?

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(and billing_email is set to == account_email unless specified otherwise)

sturdy hull
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What kind of emails are you receiving on the billing email?

torn crag
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Well, I assume that's where customers get invoices etc?

sturdy hull
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You said you are getting some emails on the billing email address, what are those emails?

torn crag
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I think we're confused. ๐Ÿ™‚

I'm not getting any emails, this is all hypothetical. I'm asking "if I set a customer's billing email to be different than their account email, will they get any emails from stripe sent to their account email?"

sturdy hull
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Sorry, I misunderstood. I think nothing gets sent to the billing email, only to the account email. But the best way is to check for yourself. Anyway, if you work with the API I wouldn't worry about the billing email as it's not accessible from the API.

torn crag
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It's okay ๐Ÿ™‚ Well, I have a customer who needs the annual invoices sent to a separate email address, so I figured that would be the way to do it

sturdy hull
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I would handle it on your side manually somehow, as I am not sure if this other email works, and how. I wouldn't rely on it.

torn crag
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gotcha, thanks ๐Ÿ‘

sturdy hull
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Happy to help!