ilbuondega

[crystal sedge]

Hi there!

[queen idol]

hei soma!

[crystal sedge]

Where are you doing this exactly? Dashboard, API?

[queen idol]

api

[crystal sedge]

Can you share the exact entpoind/property?

[queen idol]

dispute_eveidence: uncategorized_text

[crystal sedge]

So this one? https://stripe.com/docs/api/disputes/update?lang=dotnet#update_dispute-evidence-uncategorized_text

Not sure, having a look...

[queen idol]

exactly

the problem is that i'm unable to send text containing new lines, it get escaped

[crystal sedge]

yes got it. trying to reproduce this on my end.

So I did this: uncategorized_text: "aaaa \n bbbb",

And it worked

Can you share a request ID where it didn't work? You can find it here https://dashboard.stripe.com/test/logs

[queen idol]

let me try, i'm using ruby sdk, maybe the problem is there...

req_lDPZnN1oqlFx4S

as you can see \n gets escaped

in production

[crystal sedge]

Where exactly do you see it being escaped?

In the Stirpe dashboard?

[queen idol]

yes, there you'll find a double \ in front of the 'n'

[crystal sedge]

But where?

Can you share a link to the Stripe dashboard where you see this?

[queen idol]

https://dashboard.stripe.com/payments/ch_3NZui6IPr6UCwx1N0DuHKOuh/dispute

in the product description

[crystal sedge]

Thanks, having a look.

But we were talking about uncategorized_text, and now it's about product_description?

In the link you shared the uncategorized_text looks correct, no?

[queen idol]

got it

the issue is in the ruby sdk

i fixed it on my side

just one last question

[crystal sedge]

great!

[queen idol]

in the dispute gui, having set the product as "event", in the last page of the dispute the last field is the "event date". how can i set it via api?

[crystal sedge]

We are not familiar with the dashboard here. If you don't see this field in the API here, then it means it's a dashboard only feature. https://stripe.com/docs/api/disputes/update

[queen idol]

ok soma, thank you