#msamarth400

1 messages · Page 1 of 1 (latest)

digital cliffBOT
simple hazel
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Hello! We don't typically reopen closed threads, but you can ask new questions here!

cyan magnet
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Hey, I just checked a customer has a valid billing address and billing email associated with his account still the card is not getting pre-filled on the checkout page.

simple hazel
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Can you give me the Checkout Session ID so I can take a look? It starts with cs_

cyan magnet
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Yes,
here is the id you requested: cs_live_b1Q6NgV70pypbnD4ypxbnPXzOe53LX9IVuOF81rFEl0cmwoScb9l52edrq

simple hazel
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Looking, hang on...

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Seems like it would have shown when the Checkout Session was created, but it's not showing now because the Checkout Session is more than 30 minutes old.

cyan magnet
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sharing a new one: cs_live_b1eTN756BgEm8EdXi9ahADPeD42E4SHmr8ri6XYnn211wumzUEn7xKW61m

simple hazel
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Looking...

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Ah, I think it's because the saved Payment Method is Apple Pay.

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Does this work as expected when you enter the card details directly, without using Apple Pay?

cyan magnet
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Hey, just checked the default payment method is a "Visa credit card"

simple hazel
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Right, but it was provided via Apple Pay. It's a Visa card in an Apple Pay wallet.