#NinjaMasta

1 messages · Page 1 of 1 (latest)

quick copperBOT
cursive minnow
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Hi, not much to be done here other than refund. Are you concerned about the associated fee?

valid egret
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Yes, I think it is over 3k in fees + a refund fee.

cursive minnow
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Yeah best bet is to reach out to our Support team at https://support.stripe.com/contact/login about this and see if they can help you. If you explain the situation there is a chance they can refund the fee for you. But nothing I can really do here about it.

valid egret
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Ok, thanks. We did that and they said they would put in a request to cancel, so I guess we will wait and see. Thanks for the help.