#lovelock

1 messages · Page 1 of 1 (latest)

tulip hollyBOT
lime drum
#

Hello 👋
I'd recommend working with our support team as they're better equipped to look into decline patterns and recommend potential solutions
https://support.stripe.com/?contact=true

I don't believe there's a way to whitelist IPs. If these are generic declines, it is possible that they are coming directly from issuers in which case the customer would need to talk to their bank/card issuer.

But yeah our support team can help look into the exact declines and help further

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