#surajkumar8781
latent vapor
graceful burrow
What's the issue here? The Setup Intent is in a requires_payment_method status
You need to confirm it, passing in an existing pm_xxx object or by collecting payment details from Elements
faint frost
I already collected payment details but it should ask for 3D secure verification which is not asking ?
graceful burrow
Where are the payment details? You haven't passed a payment_method parameter here: https://dashboard.stripe.com/logs/req_EurfJ2wgHa07R7
Ok, you called confirmSetup: https://dashboard.stripe.com/logs/req_2ia5yNAC8qZjPB
In this specific scenario, we didn't validate the card with the bank across the networks. Can happen: https://support.stripe.com/questions/check-if-a-card-is-valid-without-a-charge
Are you testing in live mode?
faint frost
Yes its a end user
And very strange, as all the users who encountered the 3D secured verification popup ended up failing.
So something is wrong with that 3D verification
graceful burrow
It's an actual user, or are you testing?
faint frost
Actual user
graceful burrow
Yeah then in this particular case we didn't validate the card with the networks because of one of the reasons outlined on the page above
faint frost
https://support.stripe.com/questions/check-if-a-card-is-valid-without-a-charge
I think points mentioned on above page different and not related to 3D secure verification
We are using Payment Element for saving card information
graceful burrow
They're not different, they're completely related. We only perform 3DS if requested by the issuing bank. In this scenario, we didn't validate the card with the bank/networks, so there was no opportunity for them to even request 3DS