#frehjo.

1 messages · Page 1 of 1 (latest)

timber sierraBOT
fierce hound
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When you say 'checkout', are you using our hosted Checkout product/UI?

solid walrus
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Yes, the standard one that you can use on a no-code-basis

fierce hound
solid walrus
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Yes I have, but and I have connected the Yearly Price as an upsell to the monthly offer. But it doesn't show up in the Check-out. Any ideas? Is is subscription only.

fierce hound
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Can you share a cs_xxx ID

solid walrus
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Think I found out what the problem is. I haven't configured the upsell - only a cross-sell. There is no way to choose an upsell (cross-sell is the only opportunity). Perhaps something is wrong when setting up the product?

fierce hound
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Maybe yes, there's limitations noted on the doc above

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More often thant not it's a tax_behavior mismatch – they need to be the same

solid walrus
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Sorry. I am a retard. Deleted the yearly price by mistake, and had added it as another product. That's why. Now it seems to be working just fine! THANK YOU.