NESH | Stripe Developers | Page 1

rain rampartBOT Sep 6, 2023, 10:34 AM

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cold inlet Sep 6, 2023, 10:34 AM

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You need to configure auto cancellation: https://stripe.com/docs/billing/subscriptions/cancel#dispute-cancel

Cancel subscriptions

Learn how to cancel existing subscriptions.

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Or manually cancel it

visual musk Sep 6, 2023, 10:38 AM

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i see only config for when dispute is open, I guess it's fine to assume, that if it is ever open I can cancel subscription, as it would mean user do not want the sub at all? what do you say? Ideally would be to cancel it only if I lost the dispute, but there is no settings for that ?

cold inlet Sep 6, 2023, 10:39 AM

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Then you'd do that manually yourself when you receive a charge.dispute.closed event

visual musk Sep 6, 2023, 10:46 AM

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what would be usually the case for dispute, I'm wondering would it be fine to just cancel it immediately with the settings, and avoid overhead with manual handling.
I never had to do anything about dispute, so I'm not sure, is that the case when user simply wants his money back, at the same time, he's aware that the subscription could be terminated, so why not terminate it immediately for him, no matter of the dispute result

#NESH