Mustafa | Stripe Developers | Page 1

south isleBOT Sep 6, 2023, 6:43 AM

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quasi aspen Sep 6, 2023, 6:44 AM

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hello! can you provide a subscription id for me to take a look? the id will contain the prefix sub_

dreamy yacht Sep 6, 2023, 6:44 AM

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Sure, this is the subscription id
sub_1NnF5LJIX39BcHBWE9s5fRds

quasi aspen Sep 6, 2023, 6:48 AM

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where are you seeing that the due date is for next month?

dreamy yacht Sep 6, 2023, 6:48 AM

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Can you please list out the steps that I need to do for achieving this?
Need is to create a customer and for that customer, create a customised subscription after which an email is sent to the customer to pay for the subscription.

I am able to create customer and subscription. Last step is missing for me.
Thanks for your help

quasi aspen Sep 6, 2023, 6:51 AM

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are you planning to do this via the API or via the Dashboard?

dreamy yacht Sep 6, 2023, 6:51 AM

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Dashboard

quasi aspen Sep 6, 2023, 6:52 AM

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I'd recommend reaching out to Stripe Support - https://support.stripe.com/contact then, they'll be able to advise you on how to do that step by step. We mainly help with developers who want to integrate directly with the Stripe API here on this channel

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

dreamy yacht Sep 6, 2023, 6:53 AM

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I created a new subscription with this ID sub_1NnFZqJIX39BcHBWqILfOD3U
Due date is showing 6th september only in invoices in_1NnFZqJIX39BcHBWPMRJk0NC
Still no email is received

#Mustafa