dahan.han | Stripe Developers | Page 1

covert hatchBOT Sep 5, 2023, 11:53 PM

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olive geode Sep 5, 2023, 11:55 PM

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Hello! If you verify the email address you used to create your Stripe account and then use that email address does it work?

dusky ginkgo Sep 5, 2023, 11:58 PM

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Sure, I'll give it a try and get back to you with a response.

covert hatchBOT Sep 6, 2023, 12:01 AM

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dusky ginkgo Sep 6, 2023, 12:07 AM

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I have confirmed that it is working correctly.

Additionally, when a refund is processed, I noticed that the Payment status changes to Refunded. I'm curious if there are any further status values after the Refunded status.

outer delta Sep 6, 2023, 12:08 AM

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it's possible. Sometimes if the refund fails the status will update to failed

dusky ginkgo Sep 6, 2023, 12:09 AM

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Are you saying that it can change from the Refunded status to failed?

outer delta Sep 6, 2023, 12:10 AM

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sorry, to clarify, which object are you referring to?

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the Refund object? or the Charge object?

dusky ginkgo Sep 6, 2023, 12:12 AM

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I had a question about the status values of the items displayed when clicking on the Payments menu in the dashboard.

I'm sorry; I'm not sure if this is a Refund Object or a Charge Object.

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I checked again and it seems to be 'Charge Object'.

outer delta Sep 6, 2023, 12:15 AM

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hmmm, i think it should remain as refunded on the Dashboard. We mainly help with developers who want to integrate directly with the Stripe API here on this channel so i'm not 100% certain about how it'll show on the Dashboard off the top of my head, but you can test this out with the refund failure test card here : https://stripe.com/docs/testing#refunds

Test payment methods

Use test cards to validate your Stripe integration without moving real money. Test a variety of international scenarios, including successful and declined payments, card errors, disputes, and bank authentication. You can also test non-card payment methods and redirects.

dusky ginkgo Sep 6, 2023, 12:20 AM

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My question seems to have been incorrect. Let me rephrase my question in the order I am testing:

I create a PaymentIntent.
I process a refund for the created PaymentIntent in the dashboard.
If the refund is successful in step 3, and the status of the Charge for the PaymentIntent changes to Refund,
I was wondering if it's acceptable to consider that status value as the final status.

outer delta Sep 6, 2023, 12:25 AM

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not exactly, you need to handle failed refunds also. Are you a developer?

dusky ginkgo Sep 6, 2023, 12:29 AM

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Yes, I am a developer, and I am currently conducting tests to implement Stripe.

The question I asked was about processing for the PaymentIntent created after its creation, specifically through WebHooks.

To summarize my previous question, can it change from Refund to failed after it has been changed once, and should I consider this as a "payment failure" when it happens?

I'm also curious if there are any relevant links or resources available on this topic.

outer delta Sep 6, 2023, 12:30 AM

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there is no Refund status for a PaymentIntent : https://stripe.com/docs/api/payment_intents/object#payment_intent_object-status

Stripe API reference – The PaymentIntent object – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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you will ideally setup webhooks to listen for the charge.refund.updated webhook event to be notified if the Refund fails

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https://stripe.com/docs/refunds#failed-refunds

Refund and cancel payments

Learn how to cancel or refund a payment.

dusky ginkgo Sep 6, 2023, 12:37 AM

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Thank you for your kind response. It has been very helpful.

#dahan.han