viking66 | Stripe Developers | Page 1

hushed bridgeBOT Sep 5, 2023, 10:34 PM

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drifting sentinel Sep 5, 2023, 10:34 PM

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Hello! Can you give me the request ID showing that error? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

snow socket Sep 5, 2023, 10:39 PM

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req_cUz6u6ceIaAtVw

drifting sentinel Sep 5, 2023, 10:41 PM

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Oh, you're trying to create a Portal Session on a connected account, not your platform account.

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That's probably why you're getting that error.

snow socket Sep 5, 2023, 10:42 PM

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is that not possible?

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this is what i'm doing

func (self Stripe) CreatePortalSession(accountID string, customerID string, returnURL string) (*string, error) {
        stripe.Key = self.key

        params := &stripe.BillingPortalSessionParams{
                Customer:  stripe.String(customerID),
                ReturnURL: stripe.String(returnURL),
                FlowData: &stripe.BillingPortalSessionFlowDataParams{
                        Type: stripe.String("payment_method_update"),
                },
        }
        params.SetStripeAccount(accountID)

        portalSession, err := portal.New(params)
        if err != nil {
                return nil, err
        }

        if portalSession == nil {
                return nil, fmt.Errorf("Failed to create billing portal session")
        }

        return &portalSession.URL, nil
}

drifting sentinel Sep 5, 2023, 10:42 PM

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You need to navigate to that connected account in your Dashboard, click on the ••• button in the top right, view the Dashboard as that account, then navigate to those settings and save them there.

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The URL would be something like https://dashboard.stripe.com/acct_123/test/settings/billing/portal

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To clarify, though, you probably don't want to go and manually set this up every time via the Dashboard for every connected account, right?

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If not, you should create a Portal Configuration on the connected account: https://stripe.com/docs/api/customer_portal/configurations/create

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Then specify it when you create the Portal Session.

#viking66