bdthai81

[loud epoch]

Hello! Do you have an example request I can take a look at?

[sturdy field]

https://dashboard.stripe.com/test/subscriptions/sub_1NceTHLBDgrs2MW8yLyL0fwZ

based on my previous conversion, i shouldnt be having this issue

yes, the subscription_id is sub_1NceTHLBDgrs2MW8yLyL0fwZ

I was told, adding a coupon should not require upgrading

sorry wrong subscription

it should be this one sub_1NImKpLBDgrs2MW8B6ebxi3T

[loud epoch]

How are you updating the subscription? Through the API or the dashboard?

[sturdy field]

I updated the subscription phase thru API

now i would like to apply a coupon to the phase

on the test mode, it was doable. now i'm having issues on live

[loud epoch]

gotcha - let me take a closer look

[sturdy field]

#1148491364913389678 message

ty, above is the thread from earlier

[loud epoch]

Can you give me more specifics on the issue you're seeing on live? are you getting a failing request?

[sturdy field]

no failure request

in test mode, i was able to apply the coupon code

[loud epoch]

I thought you said you were updating this through the API, not the dashboard?

[sturdy field]

I updated the phase through API

the phases are done

now i want to apply the coupon to the sept 17th phase

thru the dashboard

[loud epoch]

You can't do that through the dashboard unless you pay for billing scale

Otherwise you have to do it through the API

[sturdy field]

that's not what i was informed, when i asked earlier

so it looks like, we'll have to reschedule the phase with the coupon code

thru api

[loud epoch]

Yes