pythonian | Stripe Developers | Page 1

idle oreBOT Sep 5, 2023, 4:41 PM

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limpid plinth Sep 5, 2023, 4:42 PM

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Hello! Do you have the account ID they were trying to onboard with?

dull lotus Sep 5, 2023, 4:44 PM

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Okay, this: acct_1Nn2EgPPNuYlS1xO

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From my Connect stripe dashboard, it shows the user is "restricted" but my issue is, it doesnt even let the user complete the onboarding process

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I could share my Python code if needed.

limpid plinth Sep 5, 2023, 4:47 PM

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Let me take a closer look - give me a few minutes

dull lotus Sep 5, 2023, 4:48 PM

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Alright thanks.

dull lotus Sep 5, 2023, 5:06 PM

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Heyy

limpid plinth Sep 5, 2023, 5:07 PM

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Sorry for the wait - I've got a teammate looking as well, but issues like this are hard to debug quickly

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We'll let you know when we have an update

dull lotus Sep 5, 2023, 5:09 PM

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Alright, no problem.

limpid plinth Sep 5, 2023, 5:48 PM

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Just a quick update - I'm able to reproduce seeing the same thing on my account. Still not 100% sure what it is yet, but just wanted to keep you in the loop

dull lotus Sep 5, 2023, 5:53 PM

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Alright, thank you.

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Waiting for positive feedback

idle oreBOT Sep 5, 2023, 6:44 PM

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limpid plinth Sep 5, 2023, 6:48 PM

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We believe this is an issue on our end but we're still investigating and it may take a bit to fully resolve

idle oreBOT Sep 5, 2023, 7:44 PM

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idle oreBOT Sep 5, 2023, 8:44 PM

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#pythonian