nishabkumari

[cinder marsh]

Hi! I suppose you'd need to use webhooks and trigger your own email. Maybe we don't send the email if the failure is not on a "recurring" Invoice, like one that is manually created by updating the subscription.

[wise glade]

Can you suggest the correct webhook for this ?

[cinder marsh]

customer.subscription.updated

[wise glade]

which param in the json can confirm that the payment is failed?

[cinder marsh]

there isn't a specific one. But for example, if the status:"past_due" and previous_attributes[status]:"active"

[wise glade]

inside previous_attributes, i dont see any status field

[cinder marsh]

then it means that for that particular updated event, the change that happened did not change the status and something else changed

[wise glade]

sample data , where status of the susbcription was already past_due, then i fired subscription update API to change quantity. and this api also fails

[cinder marsh]

well if the status was already past_due then it doesn't change so naturally status is not in previous_attributes

[wise glade]

got it

status = past_due, can be categorized as payment failed or incomplete payment, right ?

[cinder marsh]

well if you really want to be sure, look at the Invoice and see what status that has

[wise glade]

let me check