#.jacob1919

1 messages · Page 1 of 1 (latest)

dire mantleBOT
atomic radish
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Can you elaborate on Stripe receipt email? Are you a merchant and have a customer using that email for purchasing your service?

amber briar
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Initially, I set up objects like customer(I pass an email address here), setupIntent, PaymentMethod, then I trigger paymentIntent in off-session mode (without a customer interaction).
I activated the receipt email setting from the dashboard, and actually tested to receive a receipt email.
However, I found that I do not receive a receipt email for apple private relay email address.
I assume it is bounced?

atomic radish
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When you test it from Dashboard, you clicked into the button to send receipt, but sill hasn't received it?

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Just to verify, have you tried another normal email, ie gmail?

amber briar
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yes 🙂 As I mentioned above, a normal email works appropriately.

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have anyone reported issues for apple private emails before?

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It is enabled!

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And for sure, the payment was successful.

atomic radish
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No haven't heard of. They probably has some filter or something

amber briar
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hmm,, It says the email was actually sent, however, I cannot debug more since I cannot know if it is bounced or not.

atomic radish
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yeah probably it's the email server silently ignore it. Or probably spam email?

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Sorry no idea. We don't know how apple relay email works

amber briar
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No worries! I will try to figure out.