bdthai81

[lyric swift]

I have a subscription with phases.
I've committed a phase for 2023-09-08 that continuous.
If I goto the dashboard portal, select edit on the new phase
then add a coupon in live production.
Will it require us to upgrade to billing scale?

[median ridge]

Hi, can you elaborate why do you think it will require Billing Scale

[lyric swift]

one of my team member think it might.

I have been able to complete the process fine in the test mode

screen shot provided by him

[median ridge]

Ah okie, so this is in Live mode and when you try to add a coupon to a phase

[lyric swift]

found out, he is creating a new phase in live mode thru the dashboard

but my question above is not regarding creating a new phase thru the dashboard.
The new phase will be done thru API

It will then create an upcoming phases.
Where I will then edit the upcoming phase, add the coupon, then update the subscription.
screen shot of the result

[median ridge]

Um I don't think adding a coupon would require Billing Scale

[lyric swift]

the above screen shot is done thru test mode. I want to know if the same logic can be applied on live mode without upgrading to billing scale

ok. ty.

[median ridge]

You can inquiry Support team if you see otherwise

[atomic mist]

:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[lyric swift]

ok, ty.