blackbirdgunner

[sly tide]

👋 happy to help

would you mind sharing the invoice ID?

[peak hearth]

in_1NlRpmSAw4DIVBDnK8lRG8eu

it might show as paid since I manually charged it later from dashboard

[sly tide]

yes no worries

you need to look at the PaymentIntent object when you receive the invoice.payment_failed in order to understand more why the payment failed

e.g. https://dashboard.stripe.com/test/events/evt_3NlRpmSAw4DIVBDn0fAQUbuR

this has basically fired as well as this one https://dashboard.stripe.com/test/events/evt_1NlRpnSAw4DIVBDnSxgTc0H0

which both say that the PI requires_action

notably 3DS

[peak hearth]

so it will also work if I access the PaymentIntent object by using the "latest_invoice" value from the subscription modify api response (https://stripe.com/docs/api/subscriptions/update), right?

[sly tide]

yes

[peak hearth]

just to be sure, this is what I should be using to take further actions?

[sly tide]

no you shouldn't touch this

https://stripe.com/docs/js/payment_intents/handle_next_action

this is how to handle next action properly

[peak hearth]

any suggestions on how to handle this from server side? So basically we have Django backend and React frontend. When a user wants to upgrade their plan, we call an api on the server which uses stripe.Subscription.modify() to change the plan.

[sly tide]

if a PI requires an action, this means that you need to bring the customer back on session to authenticate the payment

there's no workaround

[peak hearth]

So after stripe.Subscription.modify() I check the invoice status and if it's still open I send back some response to client side (like a condition) using which I run https://stripe.com/docs/js/payment_intents/handle_next_action

is this approach correct?

Ideally I think I should using invoice.payment_action_required to trigger this, but at the moment I have no way of sending message to client side from webhook code.

[stoic crypt]

Hi! I'm taking over this thread.