#_kcer - customer tax ids on invoice

1 messages · Page 1 of 1 (latest)

safe nestBOT
karmic mulch
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Yes! You can do this with "customer tax IDs"

mellow eagle
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I have the problem that the customer has valid VAT number registered, but it's not shown in invoice, is there steps I need to do to update the invoice?

karmic mulch
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the customer has valid VAT number registered
registered where? You're saying you've done the above and it didnt get included, or just generally your customer has a number you haven't recorded yet

mellow eagle
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Customer have vallidate VAT ID in dashboard but didn't included it in invoice shown.

karmic mulch
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Can you share the the invoice ID?

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eg in_1234

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Any past invoices are not modified if you add the tax id later, it would only be included on future invoices

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So if the invoice predates you setting the Tax ID, that would be why

mellow eagle
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Here is the invoice id: in_1NgP1AD0tZaJVqhDgr8WswFF

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So tax id is going to show up in next invoice?

karmic mulch
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Yes, looks like this tax id was added about 3min after the invoice was finalized, and the invoice reflects a "snapshot" of the customer/taxids at the time it was finalized

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I expect it to be included on the next invoice, yes

mellow eagle
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Gotcha! Thank you so much!

karmic mulch
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NP!

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_kcer - customer tax ids on invoice