#daisdead

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stoic vesselBOT
winged hedge
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Hmm I'm not fully understanding the scenario you're describing. Can you share a couple of example requests and the core line items in the response data?

sour sigil
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Let me see if I can pull up some request IDs

winged hedge
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  1. a line for the added product and
  2. a proration line for adding that product in my subscription.
    I'd expect a prorated credit for the previous price and a prorated debit for the new one
sour sigil
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Here's 2 example request IDs:

  • req_nUJgN3m1jAnkPQ
  • req_ytkSguXkb1olXu
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To clarify imagining the invoice we're previewing is the renewal invoice of a given subscription so I'd expect these lines

  • A line for the product added at full price (for payment during the upcoming period)
  • A proration line for this current period's partial usage
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The issue I'm describing with scheduled updates is that I'm only seeing the line for proration when I'm expecting (unless misunderstanding) that I would see the line for the renewal with the added product included

winged hedge
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In the req_nUJgN3m1jAnkPQ example you're removing one item and adding two
in the req_ytkSguXkb1olXu example you're modifying one item and adding one

sour sigil
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the common product i'm adding in both of those requests is the primary concern FWIW

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common being the "AI" product if youre able to see that detail

winged hedge
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Ok, and when you make these requests, whats the output you get?

sour sigil
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One moment - as I get an example

winged hedge
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Is the for the first case?

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Yes, looks like a proration credit for the first item thats being deleted, then the full amount for the other two items

stoic vesselBOT
sour sigil
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Oh is it the case that since i'm in the middle of my subscription period, the reason I don't see the full product line is because there isn't any renewal occurring?

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And for our requirements, annual subscriptions have pending invoice item interval of 1 month

winged hedge
sour sigil
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That we want to create prorations for any updates to the subscription but specifically for annual subscriptions (our requirements), we invoice prorations aka pending invoice items on a monthly cadence

winged hedge
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ah

sour sigil
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And since we're calling retrieveUpcoming - the upcoming invoice here doesn't represent renewal but only the prorations

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hence missing product line that i am expecting

winged hedge
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The one where you switch from annual to monthly is implicitly resetting the billing cycle, so the new monthly items are not prorated

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This reset is required when the interval changes

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For the other example you're adding another yearly item, so the interval is not changing, and there's a proration item created for the new item

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and the upcoming invoice would then bill for both that pending prorated amount and the new full amount

sour sigil
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Yeah, what you're describing makes sense. I think I may just need to spend more time understanding the operation I'm performing and the context of the current subscription 🤔

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This may have been an bad-use case for this API but we've currently implmented leveraging this endpoint as a "preview your invoicing changes" as if we're on a cart viewing changes

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So before the customer actually committed to making the changes as arguments are configured

winged hedge
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You can force immediate payment with changes, if you want, but that's why you're seeing two pretty different results in the cases you shared

sour sigil
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Heard - this has all been useful; appreciate it! thankyou