#rupesh4402

1 messages · Page 1 of 1 (latest)

solid parcelBOT
fringe cradle
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Hi there!

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That's correct, we only send emails in live mode.

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Which email would you like to test exactly?

keen smelt
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All the emails related to purchase. For example Subscription purchase confirmation, reciept etc

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Hi Soma, is there a way I can see these email and what is being sent to the customer?

fringe cradle
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You can see some of them in the Stripe dashboard. For example when looking at a PaymentIntent, there's a "Receipt history" section

keen smelt
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I can see the reciept, I need to see the email content as we are preparing the agreements and need to confirm what would the customer know. for example will they get the subscription id or not?

fringe cradle
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There's also a button send receipt, where you can enter your own email address to see the exact content of the email.

keen smelt
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Where is this?

fringe cradle
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In the "Receipt history" section of a PaymentIntent

keen smelt
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Is it going to be the same email when the customer checkout?

fringe cradle
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What do you mean by "when the customer checkout"?

keen smelt
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When customer is buying the subscription we are using the checkout (Stripe UI). Once I enable emails in strip settings. Is it going to be the same email which you mentioned above? or is it going to be different from the one generated by send receipt button. Is there a way I can see all email templates being used by Stripe?

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I need to know which emails I need to enable

fringe cradle
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Id you enabled that setting, then yes it will be the email sent to the customer

keen smelt
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Soma, please can I get a format of the email so that I can verify? I need to see a real example of the emails for each button I enable on Stripe

fringe cradle
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I already answered that question: click on the "send receipt" button in the dashboard to receive an exact copy of the email customers will receive.
If you have more questions about emails, I recommend asking Stripe support directly, since it's not really a technical question for us https://support.stripe.com/contact