chandana | Stripe Developers | Page 1

summer hemlockBOT Aug 30, 2023, 9:08 AM

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elfin thistle Aug 30, 2023, 9:10 AM

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Hi! Let me help you with this.

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Could you please share the Subscription ID/URL?

lament depot Aug 30, 2023, 9:12 AM

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Yes. The first one is sub_1NiyRQLgDHA4Aq9wnFwJ4UQL and the other one that got created after three minutes is sub_1NiyTnLgDHA4Aq9wTCX1yahT

summer hemlockBOT Aug 30, 2023, 9:14 AM

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stiff atlas Aug 30, 2023, 9:17 AM

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👋 taking over for my colleague. Let me catch up.

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taking a look

lament depot Aug 30, 2023, 9:39 AM

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Hi. Any update?

stiff atlas Aug 30, 2023, 9:40 AM

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sorry it has been super busy

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I haven't had the chance to fully uncover what happened to your account

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the 2 subscriptions that you mentioned come from 2 different checkout sessions

lament depot Aug 30, 2023, 9:46 AM

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Yes. Does not seem like we requested for two checkout sessions for subscriptios

stiff atlas Aug 30, 2023, 9:47 AM

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actually you did https://dashboard.stripe.com/test/logs/req_Hm7KjnMzHQVbLG
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https://dashboard.stripe.com/test/logs/req_kJwxzHdGHwaXQ8

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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3min apart

lament depot Aug 30, 2023, 9:55 AM

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But shouldn't the customer have completed the payment twice for the webhook to be triggered?

#chandana