#crawl-bankstatement-name
1 messages · Page 1 of 1 (latest)
👋 for next time please just use the thread already open instead!
crawl-bankstatement-name
ok sorry for that
I don't really get what you mean overall by that. You say "the name a payment" but then talk about a phone number, without much context.
Do you use Stripe Connect or just payments on your own Stripe account?
I tried a production payment
and on my bank statement, i see the name of the product + the Support phone number
even thoough it's toggled off on the Public Buisness info
what you toggled off is for email receipts and Invoices. Not what is sent to the bank
banks require that information so we have to give it
I'd recommend talking to our support team about this tough, they are going to be better equipped to help you with this: https://support.stripe.com/contact