Vincent_92 | Stripe Developers | Page 1

shadow beaconBOT Aug 29, 2023, 4:59 AM

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muted kraken Aug 29, 2023, 4:59 AM

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What is the issue you're facing? Can you share an example event ID (evt_xxx)?

spice galleon Aug 29, 2023, 5:01 AM

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evt_3NjeiMLpthC0ShbP0I3HuRUb

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failed to connect to host

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Since 27 august

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10:53 am

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url of the webhook is reachable

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and I have no touch anything in the code

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https://paris-bagneux.fr/idc/webhook.php?secret=stripe438183

muted kraken Aug 29, 2023, 5:08 AM

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Thanks for sharing! Stripe is unable to reach out to your host. Can you check if the firewall in your own server or hosting provider has blocked Stripe's IP addresses? https://stripe.com/docs/ips#webhook-notifications

spice galleon Aug 29, 2023, 5:12 AM

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Im gonna contact them to ask, then open in 2 hours, so I have to wait to call them.

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So this is the ip that must be white listed

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3.18.12.63
3.130.192.231
13.235.14.237
13.235.122.149
18.211.135.69
35.154.171.200
52.15.183.38
54.88.130.119
54.88.130.237
54.187.174.169
54.187.205.235
54.187.216.72

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(webhook ip)

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correct ?

shadow beaconBOT Aug 29, 2023, 5:20 AM

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muted kraken Aug 29, 2023, 5:22 AM

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If you copied from the doc provided, then yes

spice galleon Aug 29, 2023, 5:22 AM

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yes, ok

spice galleon Aug 29, 2023, 6:06 AM

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seems solved by itself

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I resend the webhook and now it's working

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Have you done something by your side ? Because the hosting have do nothing

#Vincent_92