#Elisabeth

1 messages · Page 1 of 1 (latest)

limpid hingeBOT
trail wadi
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omg such quick time to helping out!

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thanks so much 🙂

oak tendon
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Connect is used for marketplace which the platform will create a Standard connected account for the sellers.

Where is money held until the payout if the buyer does not have a stripe account (do they need to create one?)
Buyer/customer doesn't need to have a Stripe account as he/she will make payment using the payment methods like cards, Apple Pay... etc. Seller will need to have a connected account with Stripe.

What happens if you want to cancel that payout because someone cancels an order - can you issue money back to original payment option?
A payment can be refunded to original payment method

Confirming that the user does not refund on stripe fees in that case?
This channel is for technical integration questions. For pricing related question, our support team will be able to assist you better than I can: https://support.stripe.com/contact

Stripe: Help & Support

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