#TheRankinator

1 messages · Page 1 of 1 (latest)

tidal depotBOT
wheat raft
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Hi 👋

The Payment Method should have the card holder's name attached. Can you share a confirmed Setup Intent ID so I can check?

balmy skiff
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seti_1Nj2ukJnSU1ayTHcQpFfKygL

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This is using a test card, so I'm not sure if it will actually have a name attached to it

wheat raft
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Thanks, looking

balmy skiff
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Thank you

wheat raft
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Hmm no it looks like all we provide is a placeholder merchant in the biling details

balmy skiff
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Does that change if it's a live card that has a cardholder name?

wheat raft
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Let me double check

balmy skiff
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Thanks

wheat raft
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Okay, I have reviewed some live transactions with actual cards. We do not receive the cardholder name from the bank and so it isn't part of the data we return to your integration.

balmy skiff
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Ah, okay

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Thank you for looking that up for me!

wheat raft
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Sure thing. I would recommend you collect at least an email from the customer in your POS so you can create a Customer record that can be looked up later and that the payment method can be attached to

balmy skiff
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Thanks

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Ya we have our own internal data for associating the customer record with that payment method, we were just hoping to specifically get the name text. I appreciate all the help!