bar2__ | Stripe Developers | Page 1

frank onyxBOT Aug 25, 2023, 8:13 AM

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coral flint Aug 25, 2023, 8:13 AM

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👋 happy to help

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would you mind sharing the request ID?

little needle Aug 25, 2023, 8:15 AM

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pi_3NieeHFImfCQuxQT1CUTHMI0

coral flint Aug 25, 2023, 8:16 AM

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request IDs is basically the req_xxx

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here's how you can find it https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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no worries, I'm able to pull it now

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just for next time

little needle Aug 25, 2023, 8:17 AM

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okay, sorry. I don't have access to my customers dashboard and I don't store request ids on my end

coral flint Aug 25, 2023, 8:17 AM

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no worries

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all fine

little needle Aug 25, 2023, 8:17 AM

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The initial checkout attempt goes all good, but at 3d authentication we get this error message

coral flint Aug 25, 2023, 8:23 AM

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yes this is normal

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the customer didn't successfully passed the 3DS challenge

little needle Aug 25, 2023, 8:30 AM

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allright thanks for letting me know

#bar2__