#PonyboyXIII
1 messages · Page 1 of 1 (latest)
Hi there, can you share with me the subscription ID. Also I'd like to remind you to use appropriate langauge in this server.
Just to clarify, are you a Stripe user who built integration with Stripe API directly, or you are a customer who is trying to pay a merchant that uses Stripe for payment?
Uh...I dont know I've used PGsharp for over a year and this is the first time I've had an issue told me it's declined and to go to yalls page for help
OK. I can only help if you have a direct integration with Stripe, and I'd suggest to reach out to PGSharp directly.
You can ask them to contact Stripe support https://support.stripe.com/contact/email with your subscription ID.
Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Why am I not surprised