#PonyboyXIII

1 messages · Page 1 of 1 (latest)

sour kettleBOT
timid acorn
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Hi there, can you share with me the subscription ID. Also I'd like to remind you to use appropriate langauge in this server.

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Just to clarify, are you a Stripe user who built integration with Stripe API directly, or you are a customer who is trying to pay a merchant that uses Stripe for payment?

silver spire
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Uh...I dont know I've used PGsharp for over a year and this is the first time I've had an issue told me it's declined and to go to yalls page for help

timid acorn
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OK. I can only help if you have a direct integration with Stripe, and I'd suggest to reach out to PGSharp directly.

silver spire
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I did

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And they directed me to you

timid acorn
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You can ask them to contact Stripe support https://support.stripe.com/contact/email with your subscription ID.

silver spire
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Why am I not surprised