#.ikeo.

1 messages · Page 1 of 1 (latest)

tame eagleBOT
earnest token
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You'd still need to create a Subscription for the customer to be automatically billed

obtuse swallow
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Ok so the product saying $197/month is just for show, is there anyway to automatically add the subscription with a webhook?

earnest token
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The way it works is that we allow you to create a variety of products/prices, but you still need to actually create a subscrpition in order to tie it to a specific customer and know which payment method to charge

obtuse swallow
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So let's say someone went on my page, clicked "buy" and is directed to stripe checkout, and PAYS. I then need to assign a subscription to them starting 30 days from now?

And that payment method they used to pay initially would be the payment method on file?

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Sorry I don't know why this is confusng to me

earnest token
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Ah you didn't mention Checkout

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Checkout is what would create the Subscription for you - you wouldn't need to create/assign a subscription after that

obtuse swallow
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ahh

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ok

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So when a user checksout here:

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I wouldn't need to assign a subscription, correct

earnest token
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correct - that'll assign and create the subscription automatically

obtuse swallow
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awesome

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And they will be emailed instructions for their portal ?

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For cancellation, etc.

earnest token
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I think we only send an email to the customer portal in some situations (like if a trial is ending and they need to update their payment method)

obtuse swallow
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oh ok

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so all customer requests to cancel need to come to me

earnest token
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Not necessarily - you could just have to make sure to provide them a link to the customer portal in your own site somewhere or include it in your own email

obtuse swallow
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oh ok

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awesome

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thanks

earnest token
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👍