#alextakitani
gloomy sundial
polar pilot
Hi Could you please share more details
dense badge
Hi there
So, we have this subscription plan
that we want to archive
And we want to move all our current subscribers to a new plan we are creating
I was thinking maybe canceling the old sub and creating a new one
but i'm afraid that this could not be the best way to do this
polar pilot
I was thinking maybe canceling the old sub and creating a new one
that's an option yes
or you can update the subscription like an upgrade or a downgrade
dense badge
I see...
Creathing other sub do I have the risk of it failing?
Like, Not been able to charge or something like that?
polar pilot
There should be no issue if the PaymentMethod is correctly setup for off sessions payments
but you can still manage failure payment and recover them
dense badge
oh is there a way to check if a customer has a PaymentMethod with off sessions configured?
polar pilot
Normally if the customer has a previous ongoing subscription and there were successful payment/invoice before that means they have valid payment methods
dense badge
perfect!