zhangweijun | Stripe Developers | Page 1

fickle sleetBOT Aug 23, 2023, 7:47 AM

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ashen palm Aug 23, 2023, 8:02 AM

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Hi, not sure but have you tried it and did it connect after charging?

fickle sleetBOT Aug 23, 2023, 8:02 AM

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exotic pumice Aug 23, 2023, 8:11 AM

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After charging, it will not automatically connect and will remain 'CONNECTING' all the time

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Is there a monitoring event after charging

dense rose Aug 23, 2023, 8:15 AM

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can you write to https://support.stripe.com/?contact=true with full details like the reader serial number/exact code you're using, etc?

exotic pumice Aug 23, 2023, 8:31 AM

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I have also tested the Android example provided on the official website and the result is that it cannot be automatically connected

dense rose Aug 23, 2023, 8:34 AM

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maybe the reader is faulty then if you can never connect to it successfully, so I'd suggest writing to support

exotic pumice Aug 23, 2023, 8:52 AM

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ok ok

#zhangweijun