derek_67031

[cyan zephyr]

Can you share an example request that is failing?
https://support.stripe.com/questions/finding-the-id-for-an-api-request / https://stripe.com/docs/api/request_ids

like req_123 in the response headers

That sounds unexpected, so i wonder if something else is happening

[lyric quartz]

It's actually not even making it through to show up on the dashboard. Here is an image of the request and the error that comes back.

I've also tried including the Stripe-Account header with the acct_id but that produces the same result

[cyan zephyr]

Hmm that error might be misleading

Can you try change to send url form encoded body data?

[lyric quartz]

Same result it appears

[cyan zephyr]

What are the response headers?

[lyric quartz]

Nothing that seemed to useful:

[cyan zephyr]

That seems odd

Can you use the "copy as curl" function and try running from a command line?

[lyric quartz]

Just tried, and that seemed to work just fine

Thank you for the assistance. It looks like support has also escalated to a 'specialized team' to assist me further as well

[cyan zephyr]

It looks like you might be using postman as a chrome extension and i wonder if that's related here

Have you tried standalone postman?

[lyric quartz]

That also worked. Thank you so much!

Strange that the extension produces that result. Something on Stripe's side must be blocking it? Or it confuses it, and thinks everyone using it counts towards the same rate limit?

[cyan zephyr]

I think the error is a bit of misdirection, but that yea something about the request is being rejected by our API for security

So I'd suggest using Postman standalone if that works as needed 🙂

[lyric quartz]

Absolutely, that works perfect for what I need to do. Thank you so much for your prompt assistance!

[cyan zephyr]

Quite welcome, glad its working for you 👍