#ecila_vip

1 messages · Page 1 of 1 (latest)

iron summitBOT
restive vessel
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Tried with a test clock.
cus_OUubx6pokQEykU

merry compass
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Ok taking a look

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Can you share the exact subscription id where this happened?

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I see a couple

restive vessel
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The same operation was performed on different dates. But you only need to look at sub_1NhumyJrgt3ZD9jfR6HpNqiN.

merry compass
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So in that example it looks like you set cancellation to the 10th and disabled prorations, but you still are getting charged a prorated invoice?

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That's the issue, right?

restive vessel
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Yes

merry compass
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Are you seeing this issue when not using test clocks?

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Trying to see if this is only an issue w/ test clocks

restive vessel
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It also happens without test_clock. A similar operation on Subscription sub_1NfeXeJrgt3ZD9jfHHWC3ywo also results in a prorated Invoice.

merry compass
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Interesting. Ok looking

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Talking with a colleague. Will get back to you soon

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So apparently setting cancel_at to a time before the end of the billing period always creates a proration

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And there's no way to disable it

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This could be clearer in our docs, so flagging it to the team

restive vessel
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ok, thank you very much.
Does this mean that cancel_at and proration_behavior cannot be used at the same time for operations via the API as well as the dashboard?

merry compass