#fldude

1 messages · Page 1 of 1 (latest)

ancient fieldBOT
wooden haven
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gimme a while to take a look and get back to you

fair shadow
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Thank you Alex!!! I really really!!! appreciate it

wooden haven
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hrm, looking at your Stripe account, you aren't actually doing anything in livemode with a connected account right now (since you don't have any active connected accounts)?

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are you asking in preparation to build something?

fair shadow
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I used to use oauth to connect accounts. But when I saw the deprecation of Extensions, I stopped using it and had my clients go else where.

I'd like to get Stripe Connect going, but I'm afraid it's going to work as an "Extension".

wooden haven
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can you maybe share more on how your business works?

fair shadow
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Absolutely.

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Photography businesses sign up on my software platform.

They connect their existing stripe accounts to my platform.

They do this so they can use my platform to sell photographs to their customers.

wooden haven
fair shadow
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Exactly!

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So If I integrate using Connect, and do Direct Charges, when my account was prior setup to Integrate with an "Extension", will I still be using an "Extension"?

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It's possible I'm misunderstanding what an "Extension" is.

wooden haven
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i think you shouldn't integrate as an extension in that case, but give me a while to type out my thoughts

fair shadow
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Sounds good, thank you!

wooden haven
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generally, it'd probably be more ideal for you to enforce that the businesses create a new Stripe account to connect to your platform. This ensures that you have "control" over those accounts and there won't be other platforms connected to those accounts and performing other actions on those accounts

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Since your Stripe account is categorized as an "extension" now, i think you may need to write in to Stripe Support to get recategorized as a "platform" instead. Subsequently, you wouldn't need to worry about being deprecated in 2024

fair shadow
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Yes! This is what I need to know.

My account is categorized as an "Extension"? You can see that on your end, correct?

wooden haven
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yep, i can see that on my end and yes, your Stripe account is categorized as an "Extension"

fair shadow
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Just to make sure I totally understand.

Due to my account being categorized as an "Extension", any "Connect Integration" I do right now (Oauth or Account Link), would be classified as an Extension and would stop working in 2024.

Is that correct?

wooden haven
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there's some other caveats here i.e. if you're not using Stripe Apps, as an extension, you can only connect via OAuth with read-only permissions, which means you can't do any charges on the connected account

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which means, whatever you want to do now won't work anyway if you're using OAuth

fair shadow
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If I use new stripe accounts and the Account Link onboarding method you showed above with my current account categorized as an "Extension", will my integrations cease to work in 2024?

wooden haven
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i'm not 100% sure that will work off the top of my head - i haven't tested if you can create an Account Link as an extension. Regardless, i think the main point here is that you should write in to Stripe Support to get re-categorized as a "platform"

fair shadow
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I'm able to do Account Links in test mode, but haven't tried live.

But yes! What you describe (getting recategorized) sounds like what I need!

wooden haven
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maybe write in via https://support.stripe.com/contact/email right now and ask to be re-categorized, and let me know once that's done. I'll look for your support ticket and make sure it gets to the right team

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in case i'm wrong, that team which is more familiar with extensions vs platform will let you know too 😆

fair shadow
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This page is really for going the opposite direction but you get the idea.

wooden haven
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do you have the ticket id?

fair shadow
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They sent me 2 emaisl, one saying they got my message and one telling me they were forwarding my message to a team to help but none have a ticket number

wooden haven
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onesec, let me try and track that down

fair shadow
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Thank you again!!

wooden haven
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alright i found it, i'll make sure it gets to the right folks

fair shadow
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I have been stressing out about this insanely. Thank you again so much for your help!!!

wooden haven
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you're welcome!

fair shadow
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Stripe Support already has my account re-categorized as "Platform". Thank you so much!!!!

wooden haven
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feel free to reach out again in case you have any questions!

fair shadow
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Will do! Really appreciate it!