#lelouch
broken ermine
cloud coral
Hi, Our support team will be able to assist you better than I can: https://support.stripe.com/contact on questions related to fees.
cloud coral
The initial question sounded like a fee related question. Can you state how you're currently making theis request and what you expect to see vs. what you're seeing?
tired walrus
oh ya my bad
we building our own wallet ontup of Stripe
right now i am adding multi crrenncies
the only connection between us and Stripe is user tops up their wallet and money goes to stripe or user uses virtual card and of course deducts from our side
now question is aimed at when user wants to top up
i made a calculation that sort of sees how much stripe will take as fees and whats the current exchange rates
i tell user how much and the fees will be
but it seems stripe will convert it to dollars and then takes more than i thought it would take
so my question is, how can i tell user ok u want to top up $10 the fees stripe + ours will be this and the total will be that
how do i know and make sure stripe fees will never change ? like is there a sort of api i can call to proved stripe the amount and see how much they deduct and from that so that i can maybe calculate better or add tax ontop from stripe dashboard
you get my question ?
cloud coral
This still seems to be a fee related question and not specifically an integration questions. From the code, you can find the fee details after the transaction has occurred: https://stripe.com/docs/api/balance_transactions/object#balance_transaction_object-fee_details and the exchange rate used: https://stripe.com/docs/api/balance_transactions/object#balance_transaction_object-exchange_rate. There is not a way to pull this data before the transaction.
cloud coral
I also confirmed with a teammate that you cannot see this level of details before making the payment. You can look at this data after the payment is made.
You can collect application fees: https://stripe.com/docs/connect/direct-charges#collecting-fees from your connected accounts and you can set this on your end. However, the Stripe fee is not.
tired walrus
also i noticed why is stripe fee more when i use other currency but if in dollars its mangeable, does stripe take more, i know this for support but i want to see maybe i shouldnt pass other currencies and the exchange on my side
nice nice the fee link but then do i need to do the fee in dollars or in the currency user provided ?
cloud coral
yeah, fee questions are not our expertise on this channel.
tired walrus
ah sure noted, how about the last question ?
cloud coral
We document the answer to the last question here: https://stripe.com/docs/currencies/conversions
The application fee amont would be whatever the currency you passed on the Payment Intent: https://stripe.com/docs/api/payment_intents/create#create_payment_intent-application_fee_amount currency.