#CowLover24

1 messages ยท Page 1 of 1 (latest)

vale sailBOT
peak grotto
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Hello ๐Ÿ‘‹
I don't believe there's a way to set these to complete as the status you see there relies on the associated PaymentIntent status

And when you mark an invoice paid out of band then the underlying payment intent is cancelled automatically.

unborn canopy
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Okay, got it so there is no way to change the status of the paymentIntent. Is there a way to update the timeline? So, for example this paymentIntent here was from a $1 invoice. The users first marked it as paid with $0.50 so it got set to 1 - 0.50 = $0.50. And then another payment of $0.50 was made which since it was now $0 it was just set to cancelled. Is there anyway I can document this in the timeline when the user clicks on the payment details?

peak grotto
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How exactly was the payment marked? was it via the API or the dashboard?

vale sailBOT
unborn canopy
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via the api

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this is the matching stripe invoice it the paymentIntent above

grizzled root
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Hi ๐Ÿ‘‹

So are you trying to mark an Invoice as paid because the payment for it did not use the Invoice via Stripe?

unborn canopy
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Hi!

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I want to be able to have a more clear description when the user is viewing the payment details (i.e. the paymentIntent) when the invoices is marked as paid (i.e. no online payment). If there is a way I can update the status so that it doesn't cay canceled or if I can update the timeline to have these details or something like that.

grizzled root
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You cannot update the status, no. Where are you displaying this information to the customer?

unborn canopy
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We have two seperate ways of displaying it first is their list of invoices which we can handle all of this very well. And then the other is in the first two images I am using the Stripe connect embedded ui components which is where the issue is coming into play because this relies on the payment object and not the invoice objects so they rae not aligned well.

grizzled root
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Have you attempted to update the description property of the Payment Intent?

unborn canopy
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I did see this and it could work but its not the best solution. I think it is just going to take a lot of customization. I will figure something out thank you!